A few days ago, my most recent "Sex and the Suburbs" column in Creative Loafing was published. In it, I describe in embarrassing detail my recent foray into the land of YouPorn. Within one day, I received a very pleasant email from James, a YouPorn customer service representative. Here is his note to me:
"Hi Theresa. That was a great article and your observations are much appreciated. You'll be happy to know that we'll soon be releasing a female version of the site and hope to better meet the needs of our female audience. Feel free to keep in touch. Take care - James"
How interesting it is to find that the level of customer service offered by YouPorn is head-and-shoulders-and-genitalia above that which is provided (or NOT provided) by our local phone providers, credit card companies, airlines, and any other reputable business we frequent. It must be the outstanding customer service that makes the porn industry so wildly popular!! :)